Frequently Asked Questions
Which TallyPrime license is best for my business?
The right license depends on your business size, number of users, and operational requirements. Our experts help you choose the most suitable TallyPrime edition.
Can I upgrade my existing Tally license to TallyPrime?
Yes. We provide complete assistance for upgrading from older Tally versions to the latest TallyPrime with secure data migration.
Can I use TallyPrime without renewing TSS?
Yes, but you will not receive the latest statutory updates, product enhancements, connected services, or compliance features.
Does TSS include GST and e-Invoice updates?
Yes. TSS provides access to the latest GST, e-Invoicing, e-Way Bill, and other statutory updates released by Tally.
Who should use TallyPrime Server?
TallyPrime Server is ideal for businesses with multiple users who need faster performance, better data management, and enhanced security.
Can TallyPrime Server improve multi-user performance?
Yes. It helps reduce data conflicts, improves response time, and provides smoother multi-user access.
Can I access Tally on Cloud from mobile, laptop, or Mac?
Yes. Tally on Cloud allows authorized users to access business data securely from laptops, desktops, tablets, and other supported devices with an internet connection.
Is my accounting data secure on Tally on Cloud?
Yes. Cloud environments use secure access controls, encrypted connections, and regular backups to help protect business data.
What services are included in the Annual Support Cover (ASC)?
ASC includes technical support, troubleshooting, software assistance, and guidance to keep your Tally environment running smoothly.
Do you provide both remote and onsite AMC support?
Yes. We provide remote support for quick issue resolution and onsite assistance whenever required.
How quickly can I get Tally support after raising a request?
Our support team aims to respond promptly during business hours to minimize business downtime.
Can you resolve Tally issues remotely without visiting our office?
Yes. Most configuration, licensing, and software issues can be resolved securely through remote support.
What is Tally Data Synchronization?
Data Synchronization enables multiple branches or offices to securely exchange and consolidate business data.
Is Data Synchronization suitable for multi-branch businesses?
Yes. It is designed for businesses that need centralized reporting while operating from multiple locations.
Do you provide corporate Tally training for employees?
Yes. We offer customized training programs for beginners, accountants, and finance teams.
Is online Tally training available?
Yes. Training can be conducted both online and onsite, depending on your organization’s requirements.
Which industries can benefit from MFACT ERP?
MFACT ERP is designed primarily for manufacturing businesses to streamline production, inventory, purchasing, and business operations.
Can MFACT ERP integrate with TallyPrime?
Yes. MFACT ERP can be integrated with TallyPrime to improve accounting accuracy and operational efficiency.
What HR functions does Spine HR Suite manage?
Spine HR Suite helps manage payroll, attendance, leave, employee records, statutory compliance, and HR processes.
Is Spine HR Suite suitable for growing businesses?
Yes. It is suitable for small, medium, and large organizations looking to automate HR and payroll management.